How did we arrive at this place where so many people believe that self-organizing teams do not need help? The fact is, self-organizing teams DO need help.

Self-organizing teams DO need help!

What teams can experience: Teams might not know exactly what kind of help they need or even how to describe it. This can be especially true if they had a manager-led team and were told what to do and when to do it. I hear teams say, “we don’t need managers”, but they often mean that they don’t need managers telling them what to do.

What managers can experience: Managers are often put in a position of shifting from being an expert and telling teams what to do to some new approach that is not clear to them. They may not know exactly how to help a self-organizing team. I call this clumsy management. It is not that they are doing it on purpose, they just happen to be bumping into things when trying to help. Managers are sometimes told to “stay out of the team’s way”, so they end up disengaged and not sure how to reengage. The fact that a manager may not be sure how to help a self-organizing team does not mean that help is not needed. Continue reading →